Tuesday, January 24, 2012

Error - "Consider replacing your Battery" displayed immediately after you upgrade to Windows 7 on certain LG notebooks

If you get below error on your LG notebook (certain model's) as stated below, follow the steps mentioned.

A warning message is displayed immediately after you upgrade to Windows 7 on certain LG notebooks: "Consider replacing your battery"

This warning is displayed even if a new battery is inserted into the laptop.


CAUSE:


This problem occurs because of a code defect in the system firmware (BIOS) of some LG notebooks. These include the R500 family of notebooks.


The Advanced Configuration and Power Interface (ACPI) firmware does not correctly initialize and report the Design Capacity field of the static battery information structure that is retrieved by using the _BIF method. Therefore, the Design Capacity that is reported to Windows may be much larger than the Last Full Charge capacity that is also reported in the static battery information structure. The Windows Battery Meter divides the Last Full Charge capacity by the Design Capacity to determine battery health. The Windows Battery Meter displays the "Consider replacing your battery" message when the Last Full Charge Capacity is less than 40% of the Design Capacity. When this issue occurs, the Design Capacity is reported as much larger than Last Full Charge capacity. Therefore, the "Consider replacing your battery" message is always shown.


RESOLUTION:


To resolve this problem, You need to upgrade BIOS for your LG Notebook.
For more information, visit the following LG Web sites:

Internet Explorer Issue - Nothing happens when you click a link in Internet Explorer

When you click a hyperlink on a webpage or in an email message, nothing happens. Internet Explorer does not open the webpage.

CAUSE:


This behavior may occur for one or more of the following reasons:
  • A corrupted browser choice setting may cause Windows to misinterpret which browser is set as the default browser on your computer.
  • Settings were changed after a software installation that cause webpages not to work correctly.
  • A previously installed browser or add-on may be interfering with other software on your computer.
  • Registry key were changed or became corrupted.

RESOLUTION:

Method 1: Check your default web browser setting
In Microsoft Windows, you can select which web browser to use by default. To make Internet Explorer your default web browser, follow these steps:
  1. To open Internet Explorer, click Start, and then click Internet Explorer.
  2. If you are prompted whether you want Internet Explorer to be your default browser, click Yes. This is all that you have to do.
    If a message does not appear, go to the next step.
  3. Click the Tools button, and then click Internet Options.
  4. Click the Programs tab, and then click Make default.
  5. Click OK, and then close Internet Explorer.

    Note Your changes will take effect the next time that you start Internet Explorer.
Check whether the problem is resolved. If the problem is resolved, you are finished with this article. If the problem is not resolved, try the next method.

Method 2: Change the file types that Internet Explorer opens by default

For Windows 7 and Windows Vista

  1. Close any Internet Explorer windows that are open.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Set your default programs.
  4. On the Programs menu, click Internet Explorer, and then click Choose defaults for this program.
  5. Make sure that the check boxes for .htm, .html, and .url are selected, and then click Save.
  6. Click OK.

    Note Your changes will take effect the next time that you start Internet Explorer.
For Windows XP
  1. To open Windows Explorer, right-click Start, and then click My Computer.
  2. On the Tools menu, click Folder Options, and then click the File Types tab.
  3. Locate and select the HTM file type.
  4. Make sure that Internet Explorer is selected as the Opens with program. If Internet Explorer is not selected, click Change, select Internet Explorer as the recommended program, and then click OK.
  5. Repeat steps 3 and 4 for the following file types:

    HTML
    ITS
    MHT
    MTHML
    XML
    XSL
Check whether the problem is resolved. If the problem is resolved, you are finished with this article, If the problem is not resolved, go to the next method.
Although browser add-ons can improve your online experience, they can occasionally interfere or conflict with other software on your computer. However, be aware that some webpages, or Internet Explorer itself, might not be displayed correctly if an add-on is disabled. First, start Internet Explorer with add-ons temporarily disabled to see whether the problem is resolved. (Add-ons will be disabled only until you restart Internet Explorer in the usual way). To do this, follow these steps:

Method 3: Use the Internet Explorer (No Add-ons) mode


  • Click Start, type Internet Explorer in the Search box, and then click Internet Explorer (No Add-ons).

    Note For Windows XP, click Start, right-click the Internet Explorer icon, and then click Browse without add-ons.
If Internet Explorer No Add-ons resolves the problem, follow these steps to identify the browser add-on that is causing the problem:
  1. To start Internet Explorer, click Start, and then click Internet Explorer.
  2. Click the Tools button, and then click Manage add-ons.
  3. Click an add-on in the Name list, and then click Disable. Test Internet Explorer.
  4. Repeat step 3 until you identify the add-on that is causing the problem.
Check whether the problem is resolved. If the problem is resolved, you are finished with this article. If the problem is not resolved, try the next method.

Method 4: Reset Internet Explorer settings

If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings to their default settings.

Resetting Internet Explorer’s settings is not reversible. After a reset, all previous settings are lost and cannot be recovered. When you restore Internet Explorer’s default settings, some webpages that rely on previously stored cookies, form data, passwords, or previously installed browser add-ons might not work correctly. However, resetting Internet Explorer to its default settings does not delete your favorites, feeds, or several other personal settings.

To Reset Internet Explorer Settings, follow these steps:

  1. Close all open Internet Explorer windows.
  2. Click Start, type inetcpl.cpl in the Search box and then click inetcpl.cpl in the programs list.
    The Internet Options dialog box appears.

    Note for Windows XP, click Start, click Run, type inetcpl.cpl in the Open box, and then click OK.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer Settings, click Reset. Then click Reset again.
  5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
  6. Start Internet Explorer again.
    Your changes will take effect the next time you open Internet Explorer.

    Note Your changes will take effect the next time that you start Internet Explorer.

Method 5: Reregister the necessary Internet Explorer DLL files 

Note This information applies to Windows XP

To reregister the DLL files, follow these steps:

  1. Click Start, click All Programs, click Accessories, right-click cmd, and then select Run as administrator. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. Type regsvr32 urlmon.dll in the Open box, and then click OK.
  3. Click OK when you receive the confirmation.
  4. Repeat steps 2 and 3 for the following commands:

    regsvr32 mshtml.dll
    regsvr32 shdocvw.dll
    regsvr32 browseui.dll
    regsvr32 msjava.dll
Check whether the problem is resolved. If the problem is resolved, you are finished with this article. If the problem is not fixed, go to the next section.

Error message when you try to install an Office program: "Error 1935. An error occurred during the installation of assembly component

When you install one of the Microsoft Office programs,the installation is not completed successfully. Additionally, you receive an error message that resembles the following: 


"Error 1935. An error occurred during the installation of assembly component {10CD20D2-733E-4174-9D02-2C6C26163DA5}"
The error message contains a global unique identifier (GUID) of an assembly that is contained in the 2007 Office program. The GUID in the error message may vary, depending on which assembly encounters the error.
CAUSE:
This issue may occur when the Microsoft .NET Framework installation on the computer is damaged or is missing.

RESOLUTION:
To resolve this issue, use one of the following methods, as appropriate for your situation. Then, try to install the 2007 Office program again.

These methods are supported on the following Operating System versions:

Methods 1 and 3:

  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008
Method 2:
  • Windows XP
  • Windows Server 2003

Method 1: Repair the Microsoft .NET Framework version 2.0 installation

To repair the Microsoft .NET Framework version 2.0 installation, follow these steps:
  1. Click Start, click Control Panel, and then click Add or Remove Programs.
  2. In the Currently installed programs list, click Microsoft .NET Framework 2.0, and then click Change/Remove.
  3. Click Repair, and then click Next.

Method 2: Install the .NET Framework version 2.0

If a version of the .NET Framework is not installed on your computer, download and install the .NET Framework version 2.0 from this website (http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5) .

Method 3: Reinstall the Microsoft .NET Framework version 1.1

If the .NET Framework version 1.1 is installed, remove it, and then reinstall it.

To remove the .NET Framework version 1.1, follow these steps:

  1. Click Start, click Control Panel, and then click Add or Remove Programs.
  2. In the Currently installed programs list, click Microsoft .NET Framework 1.1 and then click Change/Remove.
  3. Click Yes to uninstall the .NET Framework version 1.1.
To reinstall the .NET Framework version 1.1, download and install the .NET Framework version 1.1 from this website (http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3)

 

How to determine whether you have a retail edition or a volume license edition of a 2007 or a 2010 Microsoft Office suite

To determine whether you have a retail edition or a volume license edition, use one of the following methods.

Method 1: Examine the contents of the installation disc

  1. Insert the 2007 or 2010 Office suite installation disc into the computer's CD drive or DVD drive.

    Note If you have multiple discs, use disc 1. Also, check the disc label for the DVD symbol. If you see this symbol, the disc must be inserted into a DVD drive.
  2. When the Setup window is displayed, close the Setup window.
  3. Click Start, and then click My Computer.
  4. Right-click the CD drive or the DVD drive that contains the disc, and then click Explore.
  5. Look for a folder that is named Admin.
    • If the Admin folder exists, this disc is a volume license edition.
    • If the Admin folder does not exist, this disc is a retail edition.
    Note Retail media includes a lowercase "r" before the ".WW" in the folder name and before the "WW.msi" in the msi file name. For example, Enterprise retail would be EnterpriserWW.msi in the Enterpriser.WW folder. Enterprise non-retail would be EnterpriseWW.msi in the Enterprise.WW. Notice the absence of the lowercase "r" in the non-retail names.

Method 2: Examine the registry on the computer

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
  1. On a computer that has a 2007 or a 2010 Office suite installed, click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products
  3. Expand the Products entry node in the navigation area, and then click each 32-character {GUID} until you locate the one whose ProductName value in the topic area matches your version of the 2007 or 2010 Office suite. For example, the 32-character {GUID} for Microsoft Office Professional Plus 2007 appears as follows: 
    00002103110000000000000000F01FEC
  4. For more information about 2007 Office suite ProductName GUIDs, click the following article number to view the article in the Microsoft Knowledge Base:
    928516  (http://support.microsoft.com/kb/928516/ ) Description of the numbering scheme for product code GUIDs in 2007 Office suites and programs
    2186281 (http://support.microsoft.com/kb/2186281) Description of the numbering scheme for product code GUIDs in Office 2010
  5. Expand the selected 32-character GUID entry.
  6. Click the SourceList entry.
  7. In the topic area, examine the data for the PackageName string value.
    • If the data for this string value contains the letter "r" before "WW," this is a retail edition of a 2007 Office suite. For example, the data may be displayed as "ProrWW.msi" or as "StandardrWW.msi."
    • If the data for this string value does not contain the letter "r" before "WW," this is a volume license edition of a 2007 Office suite. For example, the data may be displayed as "ProWW.msi" or as "StandardWW.msi."
  8. Exit Registry Editor.